Pet Stain and Odor Removal in Suwanee, GA

In most homes, yes. Pet odor comes from urine that soaked below the surface and from the bacteria that feed on it, so covering it with a scent does not last. Every carpet cleaning we do includes our deodorizer and sanitizer treatment. The sanitizer goes after the odor-causing bacteria, and the deodorizer leaves the carpet smelling clean. Accidents that soaked very deep are harder, and we tell you honestly what to expect after we look at the spots during your free estimate.

Urine leaves residue in the carpet, and bacteria keep feeding on it. When the air is humid, that residue picks up moisture and the smell gets stronger again. North Atlanta summers are long and damp, so many pet owners notice the smell most from May through September. Cleaning the top of the spot does not stop it. The fix is to clean the area and treat the bacteria that cause the odor, which is what our sanitizer is for. Running your air conditioning also helps keep humidity down.

Most fresh and recent pet stains come out as part of the cleaning. Older stains are harder, because urine that sat for months can change the color of the carpet fibers. In those cases the smell usually improves a lot even when a faint mark stays behind. We look at every spot during the free estimate and tell you what we expect before we start. Every job is backed by our 100% satisfaction or your money back promise, so you are covered if something is not right.

Yes. Our carpet cleaning, including the deodorizer and sanitizer treatment, is safe for kids and pets once the job is done. The carpet is left residue-free, so there is no sticky film for paws to pick up. Keep your pets in another room while we work and until the carpet is dry. If your pet has a health condition or you have a question about a product, tell us when you call and we will walk you through the process before we start.

Yes. Couches and chairs hold pet hair, dander, drool and odor deep in the fabric where a vacuum cannot reach. Our upholstery cleaning pulls out the dirt, stains and allergens and lifts odors, so the couch smells fresh again. Most families are back on their furniture the same day. Many pet owners book carpet and couch cleaning together, so the smell does not move from one to the other. We give you one flat rate for everything on the same visit.

They can. Pet hair and dander get pulled into the return vents every time the system runs. Over time, they build up in the ductwork and the system blows that smell back into every room. If your home still smells like pets after the carpet is clean, the ducts may be part of the problem. Our air duct cleaning cleans every supply and return line, and duct sanitizing fogs an EPA-registered sanitizer through the system for pet odors. Pair it with carpet cleaning so the smell has nowhere left to hide in the house.

As soon as you can. The longer urine sits, the deeper it soaks and the more time bacteria have to grow, which makes the stain and smell harder to remove. Blot the spot with a dry towel right away, then call us. We answer 24 hours a day, 7 days a week, and same-day service is often available. If you have several spots or an older pet with many accidents, mention it when you call so we can plan enough time for the job.

We do not suggest it. Many store sprays leave a sticky residue that grabs new dirt and can hold odor in the carpet. Some contain strong chemicals or bleach that can change the color of your carpet. Home steam machines can also push urine deeper and leave the carpet too wet. The best thing to do is blot fresh accidents with a dry towel and call a professional. If you already tried a product on a spot, tell us which one, because it helps us treat it.

Yes. Pets that sleep on the bed leave hair, dander and odor in the mattress. Our mattress cleaning removes dirt, stains and allergens from the sleeping surface and lifts odors from sweat, pets and damp summer air. We clean the mattress in your home, so there is nothing to haul out. Pair it with carpet and couch cleaning and the whole house gets fresh at once, with one flat rate for the visit. Ask about it when you book your carpet cleaning.

Yes. We are based at 530 Highland Station Dr in Suwanee, and we remove pet stains and odors across Gwinnett, Forsyth and North Fulton counties. That includes Buford, Duluth, Lawrenceville, Johns Creek, Alpharetta, Cumming, Sugar Hill and Dacula, plus the other towns on our service areas page. Every visit starts with a free estimate and one flat rate up front, with no hidden fees. Call (678) 609-8713 to set up a time. Same-day service is often available, and we answer the phone 24 hours a day.